Refund policy

14-Day Return Policy

We have a 14-day return policy, which means you have 14 days from the date you receive your order to request a return.

To qualify for a return, the item must be in the same condition in which you received it, unused, with all labels attached, and in its original packaging. A receipt or proof of purchase will also be required.

To initiate a return, please contact us at ragebornbusiness@gmail.com.

If your return is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent to us without prior return authorization will not be accepted.

If you have any questions regarding returns, you can always contact us at ragebornbusiness@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. This allows us to assess the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, or plants)

  • Custom or personalized items (e.g., special orders)

  • Personal care products (e.g., cosmetics)

  • Hazardous materials, flammable liquids, or gases

Please contact us if you have any questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to get the item you want is to return the original item and place a separate order for the new item once your return is approved.

14-Day Withdrawal Period in the European Union

If an item is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As stated above, your item must be in the same condition as received, unused, with labels attached, in its original packaging, and accompanied by a receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and will inform you of the approval or rejection of your refund.

If your refund is approved, it will be automatically processed back to your original method of payment within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at ragebornbusiness@gmail.com.